Lean Six Sigma Business Transformation for Dummies by Roger Burghall

Author:Roger Burghall
Language: eng
Format: epub
ISBN: 9781118844878
Publisher: Wiley
Published: 2012-07-25T20:27:59+00:00

Following the strategy deployment steps

Strategy deployment follows the Plan–Do–Check–Act (PDCA) cycle that is described in detail in Chapter 1. So how does SD work?

The SD process, illustrated in Figure 8-1, is initiated as part of the organisation’s annual business planning when the leadership team scans and reviews its current strategy plan. The Plan phase starts when it develops the general statements of direction for the organisation in the medium to long term – the strategic essentials. Chapter 5 discusses reviewing the strategic plan and developing strategic essentials.

The leadership team define the medium- and long-term critical objectives and the shorter-term focus areas. These are then cascaded to the next level of management, which breaks the focus areas down into short-term process improvements. We recommend using the catchball process to gain consensus and alignment (described in detail in the ‘Playing Catchball’ section later in this chapter). Teams are then assigned to establish detailed action plans, targets and metrics so that achievement of the process improvements can be effectively managed.

The Do phase involves mobilisation of the necessary resources to implement the process improvements using appropriate Lean Six Sigma methods (DMAIC or DMADV), which are covered in Chapter 1.

Figure 8-1: The strategy deployment process.

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